Grand Jatra Hotel Balikpapan, Balikpapan (Borneo) | Explore Room Options, Reviews & Pricing for 2025

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Key details

About the Hotel

Jalan Jendral Sudirman No. 47, Balikpapan (Borneo), Indonesia

Grand Jatra Hotel Balikpapan, a 5-star property integrated within a high-end shopping arcade, offers 215 extra-spacious rooms including 32 elegant suites featuring contemporary luxury design.

Spacious Suite Selection

Comfortable guestrooms ensure a good night's sleep with features like wireless internet access, non-smoking options, and air conditioning. The junior suite spanning 645.5 ft² provides privacy, while the Executive Suite offers 80 square feet with full views of downtown and the pool, accommodating up to 4 persons.

Round-Clock Dining Options

The Bellagio restaurant serves traditional fusion and world-class cuisine with Balikpapan views, offering 24-hour dining. The J Cuvée Lounge & Bar provides signature drinks and city views.

Pool and Wellness

The semi-Olympic size outdoor pool on the 10th floor features a pool bar and children's section. Grand Jatra Hotel Balikpapan provides yoga classes and spa treatments at Japonica Spa, offering signature body treatments and traditional therapies.

Central Mall Location

Located in Balikpapan's city center, the hotel connects directly to Pentacity Mall. Sultan Aji Muhammad Sulaiman International Airport is 6 miles away, with airport transfers available.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

2 persons

475 sq. feet

Bed options:

1 King Size Bed

City view

Shower

Air conditioning

room details

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Suite

Max:

2 persons

560 sq. feet

Bed options:

1 King Size Bed

Shower

Air conditioning

room details

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Superior Double Room

Max:

2 persons

345 sq. feet

Bed options:

1 King Size Bed

Shower

Bathtub

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Available transportation options

City Center

Balikpapan (Borneo) 2.1 mi

Airports

Sultan Aji Muhammad Sulaiman International (BPN) 4.6 mi

Samarinda (SRI) 75.1 mi

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Good Dining Experience

I truly enjoyed the dining experience at Grand Jatra Hotel. The restaurant offered a wide range of local dishes as well as international cuisine, providing something for everyone's palate. The quality of food was impressive, making each meal a pleasure. I particularly appreciated the excellent menu options!

Thomas89. USA, 2024-02-15Read full review on

Spacious and Clean Rooms

During my stay at Grand Jatra, I was very pleased with the room features. The room was incredibly spacious and clean, which makes for a comfortable stay. I had all the basic amenities I needed for a relaxing experience. The overall atmosphere was inviting and I felt right at home!

Eddie2024. Canada, 2024-03-30Read full review on

Convenient Parking Facilities

The parking facilities at Grand Jatra were very convenient. It is located next to a mall, so I didn't have to worry about parking space. The spacious parking area made it stress-free to find a spot, which is a big plus when traveling.

Bobby2024. UK, 2024-04-20Read full review on

Great Pool and Fitness Center

I absolutely loved the leisure facilities at Grand Jatra. The free access to the fitness center and swimming pool was a fantastic perk. It allowed me to unwind and recharge, and the pool area was beautifully maintained, offering a relaxing escape during my busy schedule.

LaurenSmith. Australia, 2024-05-10Read full review on

What’s included

General

Non-smoking rooms
Free Wi-Fi in public areas
Free parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Locker room
Elevator
ATM/Cash machine
Barber shop
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness center
Yoga class
Sports trainer
Aerobics

Guest Parking

Electric kettle

Services

Paid airport shuttle
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Welcome drink

Dining

Restaurant
Poolside snack bar
Dinner

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Children's buffet
Children's pool
Toys

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Heated swimming pool
Outdoor swimming pool
Beach umbrellas
Sun loungers
Karaoke
Live entertainment
Night club
BBQ facilities
Leisure/ TV room
Spa & wellness center
Sauna
Steam room
Jacuzzi
Massage
Hot spring bath
Pool with view
Shallow end

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Jalan Jendral Sudirman No. 47, Balikpapan (Borneo), Indonesia

Map view

Jalan Jendral Sudirman No. 47, Balikpapan (Borneo), Indonesia

City landmarks

Jln. Jendral Sudirman

Monumen Perjuangan Rakyat

1.6 mi

Parks

Taman Bekapai

1.8 mi

Shopping Area

Balikpapan Ocean Square

2300 ft

Mosque

Masjid Ar-Raudhah

2300 ft

Mosque

Masjid Jami Al-Aman

3600 ft

Mosque

Masjid Ar-Rahman

3700 ft

klenteng eka dharma bakti

3900 ft

Jl. M.T. Haryono Rt.043 No.153 Graha Indah Ring Road

Mahavihara Buddhamanggala

4600 ft

Mosque

masjid

4600 ft

Manggar Reservoir

1.5 mi

Jl. MT. Haryono

Transmart Carrefour

1.2 mi

Gereja Hurian Batak Protestan Balikpapan

1.1 mi

Cermin Lake

1.5 mi

Kuburan Muslim Gunung Malang

1.1 mi

Makam Muslim Pasar Baru

1.1 mi

Jln. Jendral Sudirman Gunung Bahagia

E-Walk Balikpapan Superblock

1.6 mi

Masjid Da'watul Huda

1.2 mi

Batu Dinding

1.5 mi

Forest

Wehea Rainforest

1.5 mi

Church

GPIB Effata Batu Kajang

1.3 mi

Mall

E-Walk Balikpapan

1.6 mi

Jl. Jend. Sudirman

Aquaboom Waterpark

1.7 mi

Pentacity

1.7 mi

Nearby

Jln. Jendral Sudirman Gunung Bahagia

E-Walk Balikpapan Superblock

400 ft

Jl. Jend. Sudirman

Aquaboom Waterpark

1100 ft

Restaurants

Bellagio Restaurant

1.7 mi

Jl. Jendral Sudirman no. 47 Balikpapan Super Block

Rumah Makan Torani

1.5 mi

Jln. Jendral Sudirman

Chocotiers Chocolate & Coffee

1.5 mi

Jln. Jendral Sudirman Sky Bridge

Reviews and Ratings

Feedback from previous guests about their experience.

66%

enjoyed the hotel and would happily return

Stunning views

Great mall access

Need for refurbishment

Inconsistent service

6.6/10

Nice

Rooms

6.4

Location

9.2

Service

5.6

Dining

5.0

Frank

United States of America, February 2025

6.2/10

I had a mixed experience at the hotel. While the location is convenient, being close to the airport and shopping malls, the room quality and service left much to be desired. The dining options were decent but could definitely use improvement. Overall, the hotel didn't quite live up to its five-star status, making me reconsider my choice next time.

Rooms

6.0

The rooms were clean but outdated and lacked sufficient furniture. My room had only one chair and no table, making it difficult to order room service comfortably. Additionally, the beds were not set up properly.

Service

5.0

I was not impressed with the service. The staff didn't offer options for smoking or non-smoking rooms and there was a long wait for assistance several times. The overall staff attitude felt lackluster.

Location

9.0

The hotel is conveniently located near Balikpapan International Airport and adjacent to shopping malls, making it a great spot for easy access to various amenities.

Dining

5.0

Breakfast had a standard variety but the food quality was average. Lunch was less impressive than breakfast, lacking taste and variety.

Facilities

7.0

The hotel has good facilities like a pool and gym, but the condition of some areas, like the rooms, needs renovation.

Joshua

United States of America, January 2025

6.0/10

My stay at the hotel had its ups and downs. The rooms were quite spacious and offered nice city views, but the cleanliness left much to be desired. While I appreciated the strategic location near shopping centers, the dining experience was quite poor, especially considering the long wait for room service. Overall, it was an experience that had potential but fell short in several key areas.

Rooms

6.0

The rooms were spacious with decent views, but cleanliness was a concern as they could have been tidier upon my arrival.

Service

5.0

The service was inconsistent; while some staff were accommodating, there were moments when I felt ignored, especially during busy times.

Location

9.0

The hotel is conveniently located near the best shopping mall in the area, making it easy to explore the city.

Dining

5.0

The dining experience was disappointing, with cold food and long wait times. The variety could definitely be improved to cater to different tastes.

Facilities

6.0

The hotel's facilities are okay, but improvements in the dining area and sound systems for events would enhance the overall experience.

Robert

United States of America, December 2024

6.2/10

The Grand Jatra Hotel has a prime location next to a shopping mall, making it convenient for food and shopping. The views from the sixth floor are stunning, and the staff is welcoming. However, the rooms need refurbishment and weren’t as clean as I had hoped. Additionally, the dining experience had its shortcomings, particularly with the breakfast not meeting five-star standards.

Rooms

5.0

The room I stayed in felt outdated and required a thorough cleaning. There were several maintenance issues, including an unclean desk and ants present. Though I received an upgrade to a deluxe room which was better, it still wasn’t up to my expectations for a five-star hotel.

Service

6.0

While some staff were pleasant and helpful, I experienced delays in service, especially regarding the meeting room request and housekeeping. I often had to wait too long for assistance during my stay.

Location

9.0

The hotel is excellently located right next to a large shopping mall, making it easy to explore and find dining options. However, the lack of assistance for luggage upon entry was inconvenient.

Dining

5.0

The breakfast options did not live up to five-star expectations, often being served cold and lacking variety. There were also instances of inadequate supplies in the restaurant which impacted the overall dining experience.

Facilities

7.0

The hotel boasts nice public areas and has a clean pool and gym. However, the amenities didn’t tangibly reflect a high standard, which was disappointing considering its five-star classification.

Stunning views

Need for refurbishment

Nancy

United States of America, October 2024

8.4/10

My experience at Grand Jatra Hotel was quite fulfilling, with impressively spacious rooms and outstanding service. The hotel's prime location next to E-Walk mall made it incredibly convenient for shopping and dining. While the breakfast could use some improvement, overall, it’s one of the best options in Balikpapan for a luxurious stay at a fair price.

Rooms

9.0

The rooms were extremely spacious and reasonably maintained, providing a very decent experience overall.

Service

9.0

The service was exceptional, with friendly and professional staff who were attentive to my needs, from check-in to room service.

Location

10.0

Perfectly located next to the E-Walk mall, offering easy access to a variety of dining and shopping options.

Dining

6.0

The dining experience was decent, but I found the breakfast options lacking in taste and variety, which could definitely be improved.

Facilities

8.0

The hotel facilities were good, with a club and a restaurant serving local food, though there's room for more variety.

Spacious rooms

Breakfast variety

Scott

United States of America, October 2024

6.2/10

I had a mixed experience at the hotel. While the location is great and the staff was friendly, the service left a lot to be desired. My room was a bit dated, and the dining setup was frustrating during my stay. Overall, I think there's room for improvement, especially in service efficiency and food quality.

Rooms

6.0

The room felt a bit damp and was showing signs of aging. Sanitary items and air conditioning were provided, but I expected more from a five-star hotel.

Service

5.0

Service was hit or miss; I had issues getting through to reception and experienced delays with room service. It seemed overwhelmed, particularly during busy hours.

Location

9.0

The hotel is conveniently located near shopping and dining options, making it a great base for exploring the area.

Dining

5.0

Dining options need significant improvement; the breakfast was lackluster and overall variety was poor.

Facilities

7.0

The gym and spa facilities were decent, and the pool area was try to be inviting but could do with better upkeep.

Convenient location

Service inefficiency